Resources/Surveys & Feedback/Translating a survey

Translating a survey

Add languages, translate every string, and understand the fallback when something is missing.

A survey or feedback widget can carry any number of languages. Visitors get the closest match to their browser language, and anything you have not translated falls back to the original text.

Translations editor

Adding a language

Pick a language and the editor lists every translatable string side by side with the original: question titles and descriptions, answer options, button labels, the consent text, the launcher tab and the thank-you screen.

Partial translations are safe

Untranslated strings fall back to the original per string, not per language. You can ship a language with the questions translated and the buttons still in English, then finish it later without taking the survey down.

What is not translated

  • Free-text answers — they arrive in whatever language the visitor wrote them.
  • Question identifiers — reporting and integrations key off the original question, so responses across all languages aggregate into one result.

Removing a language

Removing a language deletes its strings. Responses collected while it was live are kept and still aggregate under the original question.

Translate the thank-you screen too — it is the last thing a respondent reads, and an untranslated one undoes the rest.

Put this to work on your own site.

Heatmaps, session replays, funnels and experiments in one platform. Set it up in minutes, no credit card needed, and early-access members earn exclusive rewards.