Resources/Surveys & Feedback/Question types

Question types

The question types available in surveys and feedback widgets.

Both surveys and feedback widgets share a common set of question types.

Text input

Short text — a single line.
Long text — a multi-line text area.
Email — validated email input.

Choice

Single choice (radio) — pick one option.
Multiple choice (checkbox) — pick several.

Rating

Star rating.
1–5 scale.
1–10 scale — useful for NPS-style questions.
Smiley faces — quick sentiment.

Question type picker

Per-question options

Required or optional.
Answer options for choice types, and custom labels for rating scales.
Conditional logic / branching so follow-up questions depend on earlier answers — see Logic & branching.

Rating questions produce numbers you can chart; open text produces the reasons behind them. A survey with only ratings tells you that something is wrong. Pair each rating with one open follow-up and you find out what.

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