Surveys

Surveys are questionnaires you can hand out as a link or show inside your own site. Create one from Surveys → Create survey, then open it in the builder.

Starting a survey

Create Survey offers two routes:

• Blank survey — one empty question and no targeting rules. Start from scratch when you know exactly what you want to ask.
• Templates — proven surveys grouped by purpose: Ecommerce, Product, Support, Lifecycle, Experience and Delivery. A template is a starting point, not a contract; edit everything.

Surveys can be organised into folders. Use the folder rail beside the list to group by team, site area or campaign; All surveys shows everything.

The builder

The left panel holds seven tabs; the right side is a live preview that updates as you type. Switch the preview between desktop and mobile, and between the hosted page and the on-site widget, to see exactly what each audience gets.

• Build — questions (see question types), drag to reorder, plus the welcome and thank-you screens. Draft with AI writes a first version from a plain-language goal such as "find out why visitors abandon checkout" — it fills the builder without saving, so undo puts your old questions back.
• Logic — branching. Send someone who rates you 3 or below down a different path than someone who rates you 9. See Logic & branching.
• Design — colours, font, corner radius, widget position and width, and the hosted page's background and logo.
• Targeting — which pages, devices, browsers and countries see the survey, plus new-vs-returning visitors, referrer, UTM parameters and a schedule window.
• Display — how it appears: hosted link, on-site widget, or both. Also the trigger (page load, scroll depth, time on page, exit intent, click, inactivity), how often one person may see it, and a response quota or close date.
• Variants — weighted A/B versions of the same survey, with significance reported on the results page.
• Connect — the share panel (hosted link and embed snippet), outbound integrations, and translations.

Hosted link

A published survey always has a public link at /survey/<id>. Share it by email, chat or social — recipients don't need a Spectry account. Set a password on the Display tab to gate it; visitors are prompted before they see any questions.

On-site widget

Set Display mode to On-site widget or Both and the survey ships with your existing Spectry snippet — there is nothing extra to install, and no second script. It appears wherever your targeting and trigger rules say it should.

If you configure triggers and targeting while the survey is still set to Hosted link, the builder warns you: those rules have nothing to act on until the survey is allowed on-site.

Embedding in a page

To place a survey inline in a page of your own instead of overlaying it, copy the iframe snippet from the Connect tab:

<iframe src="https://app.spectry.io/survey/<id>"
  style="width:100%;height:600px;border:0"
  title="Survey"></iframe>

This is the hosted survey rendered inside your page, so it works on any site — not only ones running the Spectry snippet. Raise the height if your survey is long enough to scroll.

Use feedback widgets for short, in-context prompts on a single page; use surveys when you want the same set of questions answered across channels.